Customer Service

Shipping & Delivery
All Sikh Gifts are shipped within 2 days of the order, Delivery times and prices may vary from Country to Country, but on an average Delivery to International destinations take upto 5-8 days and is charged as per the shipping method for India and international locations as per the customers shipping choice. In addition, there might be some delay if there is a holiday in the country of destination due to post offices being closed.
Privacy & Security
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Returns & Replacements
Incase you receive a damaged gift, you may report to us and we will provide a free replacement with you having to return the gift to us. If you wish to return the product we will provide refund after we receive the gift. Shipping charges of the return should be incurred by the customer
Ordering
You can place your order for any of the products that are in stock. Orders can be made on the website by online payment and using the gateways provided. It is recommded to use Instamojo for INR payments and all other currencies can use Paypal as an option. Orders emails and other notifications will be provided as per the standard norms
Payment, Pricing & Promotions

The Gifts on the website can be bought with Paypal, Credit Card or Debit Card.

Although orders from India are to be processed by Instamojo Payment Gateway which accepts Credit card, Debit Card and Netbanking. Please use Instamojo for INR Payments

All other currencies present on the store front can be used at the time of checkout.

Viewing Orders
All orders and status can be viewed from the customer accounts section.
Updating Account Information
You can update any of your information from the account dashboard very simply and easily.